Cancellation Policy

1. jyotistores.in has a cancellation and refund policy. However jyotistores.in reserves the right to accept or reject the cancellation request.
2. jyotistores.in shall not be liable, held responsible nor considered as a party in default for any delay in delivery of product/s due to any unforeseen circumstances which are beyond the control of jyotistores.in or its affiliates and without its fault or negligence, but not limited to, acts of God, war, riots, embargoes, strikes, lockouts, Covid-19, acts of any Government authority, delays in obtaining licenses or rejection of applications under the Statutes, failure of telephone connections or power failure, fire, floods or natural calamity.
3. In case you (“Customer”) wish to cancel the order placed on jyotistores.in, the Order shall be eligible for cancellation if its status is pending, under processing or out for delivery. In case your Order is shipped or delivered, Cancellation and return of the Order shall be possible at the discretion of jyotistores.in for You shall raise a cancellation request at noreply@jyotistores.in.
4. Once the cancellation request is raised by you, jyotistores.in shall check whether the Order is eligible for cancellation. In case the Order is accepted for cancellation, jyotistores.in shall cancel the Order at its end and refund the amount to you as per the Refund Policy.

jyotistores.in Refund Policy

1. On the acceptance of cancellation request by jyotistores.in, the refund shall be processed by jyotistores.in after deduction of refund processing charges and administration charges, per order, as mentioned below:

No Return Policy

1. All sales are final. Goods once sold cannot be returned or exchanged under any circumstances.

Defects or Shortfalls:

1. If you receive a defective or incomplete order, please notify us via email at care@jyotistores.in within 7 working days from the date of delivery.
2. Please note that no complaints will be entertained after this period.
3. Thank you for your understanding.